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Mining Customer Insights to
Make the Sale
Understand your customers before you aim your message. Published
in New England Women Business Owners' newsletter, Contact,
February 2003
Illuminate the Darkness
Don't focus solely on what's bad. Seek ways to be open and
receptive to what's good. Sent to clients, colleagues, family
and friends December 2002.
Taking the Fear out of
Negotiation. Stop Negotiating
Build your business when you act with true intention to build
trust, confidence, and value. Published in New England Women
Business Owners' newsletter, Contact, December 2002
Leading in Uncertain Times
How leaders can guide their team through today's uncharted
territory
Published in New England Women Business Owners' newsletter,
Contact, December 2001
Searching for Meaning
Published in New England Women Business Owners' newsletter,
Contact, November 2001
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